All our products are made-to-order and carefully handcrafted based on your individual measurements, preferences, and selected customizations. Since each piece is uniquely created specifically for you, it cannot be resold or reused.
For this reason, we do not offer returns, exchanges, or refunds once an order has been confirmed and placed.
We kindly request you to review all details—such as measurements, colors, fabric choices, and customization options—carefully before finalizing your order. If you have any questions or need assistance while placing your order, our team is always happy to help you make the right choice.
This policy allows us to maintain the highest quality standards while delivering personalized designs crafted exclusively for you. We truly appreciate your understanding and support of our made-to-measure process.